Hungry Jack's Complaints

The hungry jack's complaints at Hungry Jack's, answered properly: what is actually available, how to use it, and what it costs. A figure the post has not verified for the complaints range is not printed — where the chain’s own pages do not list something, it says so and points to the place that does list it.
This guide works through the complaints step by step, then covers the questions people actually ask about the complaints range. The full menu prices table puts every price and kJ for the complaints menu on a single page. People searching for hungry jack's complaints prices australia land here for the same reason: this guide answers it from the live menu.
AT A GLANCE
| What | Details |
|---|---|
| First step | Raise it with the store — in person or through the Hungry Jack's app |
| What to include | Order number, receipt and the time of your visit |
| If the store cannot fix it | Use the feedback or contact form on the chain's official site |
| Keep | The reference number the chain gives you |
PRICE RANGES BY CATEGORY
- What's New — 20 items, from the Frozen Fanta Grape at ≈ $2.00 to the Jack's Fried Chicken NBL Slam Dunk Pack at ≈ $43.95. Lightest is the Frozen Fanta Grape at ≈ 895 kJ; heaviest is the NBL Slam Dunk Pack at ≈ 7,280 kJ.
- Breakfast — 15 items, from the Hash Brown at ≈ $3.00 to the Brekky Hunger Tamers at ≈ $18.75. Lightest is the Hash Brown at ≈ 625 kJ; heaviest is the Brekky Hunger Tamers at ≈ 4,150 kJ.
- Whopper & Beef — 26 items, from the Cheesy Cheeseburger at ≈ $2.95 to the Double Grill Masters Spicy Chipotle Angus at ≈ $22.05. Lightest is the Hamburger at ≈ 1,228 kJ; heaviest is the Triple Whopper Cheese at ≈ 4,869 kJ.
- Chicken Burgers — 8 items, from the Chicken Royale at ≈ $3.75 to the Cheesy Bacon Classic Jack's Fried Chicken at ≈ $16.35. Lightest is the Chicken Royale at 1,404 kJ; heaviest is the Cheesy Bacon Classic Jack's Fried Chicken at ≈ 2,400 kJ.
- Jack's Cafe — 21 items, from the Babyccino at ≈ $1.30 to the Iced Dirty Chai at ≈ $7.55. Lightest is the Short Black at ≈ 1 kJ; heaviest is the Iced Chocolate at ≈ 1,130 kJ.
- Grill Masters Angus — 10 items, from the Grill Masters Angus, Bacon & Cheese at ≈ $15.75 to the Double Grill Masters Smoky Chipotle Angus at ≈ $22.05. Lightest is the Grill Masters Angus, Bacon & Cheese at ≈ 2,837 kJ; heaviest is the Double Grill Masters Cowboy Angus at ≈ 4,193 kJ.
- Chicken — 5 items, from the Creamy Pepper Tender Snack Wrap at ≈ $5.00 to the 5 Jack's Fried Chicken Southern Style Tenders at ≈ $15.35. Lightest is the 3 Jack's Fried Chicken Southern Style Tenders at ≈ 944 kJ; heaviest is the 5 Jack's Fried Chicken Southern Style Tenders at ≈ 1,573 kJ.
- Bundle Meals — 20 items, from the Cheeseburger Super Stunner at ≈ $7.95 to the Mega Feast Bundle at ≈ $66.95. Lightest is the Chicken Royale Super Stunner at ≈ 3,360 kJ; heaviest is the Family Bundle at ≈ 14,300 kJ.
- Veggie Range — 6 items, from the Plant Based Whopper at ≈ $12.35 to the Double Veggie Whopper Cheese at ≈ $15.45. Lightest is the Plant Based Whopper at ≈ 2,437 kJ; heaviest is the Double Veggie Whopper Cheese at ≈ 3,763 kJ.
- Sides & Snacks — 12 items, from the Thick Cut Chips at ≈ $3.45 to the 18 Nuggets & Sauces at ≈ $20.55. Lightest is the 3 Nuggets & Sauce at ≈ 740 kJ; heaviest is the 18 Nuggets & Sauces at ≈ 3,550 kJ.
- Kids — 4 items, from the 3 Nuggets Kid's Pack at ≈ $6.95 to the 6 Nuggets Kid's Pack at ≈ $11.55. Lightest is the 3 Nuggets Kid's Pack at ≈ 1,510 kJ; heaviest is the Cheeseburger Kid's Pack at ≈ 2,130 kJ.
- Jack'D Up Drinks — 7 items, from the Blue Lagoon at ≈ $6.40 to the Dirty Cola at ≈ $7.25. Lightest is the Dirty Cola at ≈ 720 kJ; heaviest is the Blue Lagoon with Creamer at ≈ 870 kJ.
- Cold Drinks — 15 items, from the Keri Apple Juice at ≈ $4.45 to the Pistachio Papi Shake at ≈ $7.25. Lightest is the Mount Franklin Spring Water at ≈ 0 kJ; heaviest is the Pistachio Papi Shake at ≈ 2,160 kJ.
- Frozen + Bursties — 12 items, from the Blueberry Bursties at ≈ $1.30 to the Frozen Fanta Grape Spider at ≈ $5.40. Lightest is the Blueberry Bursties at ≈ 229 kJ; heaviest is the Frozen Fanta Grape Spider at ≈ 1,576 kJ.
- Desserts — 10 items, from the Soft Serve Cone at ≈ $1.50 to the Pistachio Papi Storm at ≈ $8.45. Lightest is the Soft Serve Cone at ≈ 681 kJ; heaviest is the Pistachio Papi Storm at ≈ 1,800 kJ.
- Jack's App Deals — 5 items, from the Small Coffee at $2.50 to the 2x Whopper Junior + 2 Med Chips at $12.00. Lightest is the Small Coffee at ≈ 300 kJ; heaviest is the 2x Whopper Junior + 2 Med Chips at ≈ 7,702 kJ.
- Penny Pinchers — 6 items, from the Large Frozen Drinks at ≈ $2.00 to the 6 Nuggets & Large Chips Snack Box at ≈ $4.95. Lightest is the Large Frozen Drinks at ≈ 807 kJ; heaviest is the 6 Nuggets & Large Chips Snack Box at 2,938 kJ.
COMPLAINTS — WHAT TO KNOW
Start with the store. Most issues — a wrong item, a cold meal, a missing drink — are fixed fastest at the store that served you, in person or through the Hungry Jack's app, because the store can check the order and fix it on the spot. Going straight to head office first only adds a wait.
Have the details ready before you raise it: your order number, your receipt, and the time of your visit. The store needs those three things to find the order; without them, it has to take your word for what was ordered, and the fix takes longer.
COMPLAINTS — HOW TO USE IT
If the store cannot resolve it, use the feedback or contact form on the chain's official site. Say what happened, when it happened, and what you would like fixed — a replacement, a refund, or an apology — and keep the reference number the form gives you. That number is how the chain tracks the complaint after you lodge it.
Keep a record of your own. Note the date, the store, who you spoke to, and any reference number. If the complaint moves from the store to the chain's support team, that record is what lets the next person pick it up without starting over.
HUNGRY JACK'S COMPLAINTS AUSTRALIA — ALLERGEN INFORMATION
Typical allergens for the dishes in the Hungry Jack's menu are listed below, worked out from the dish names and descriptions — read Hungry Jack's current official allergen guide before you order.
| Menu Item | Common Allergens (typical) |
|---|---|
| Frozen Fanta Grape | None typically listed |
| Frozen Fanta Strawberry | None typically listed |
| Hash Brown | Gluten |
| Cheese Toastie | Gluten, Milk |
| Cheesy Cheeseburger | Gluten, Milk |
| BBQ Cheeseburger | Gluten, Milk, Egg (from sauce) |
| Chicken Royale | Gluten, Egg |
| Grilled Chicken | Gluten, Egg |
| Babyccino | Milk |
| Miniccino | None typically listed |
| Grill Masters Angus, Bacon & Cheese | Gluten, Milk |
| Grill Masters Chicago Angus | Milk |
| Creamy Pepper Tender Snack Wrap | Gluten, Milk, Egg (from sauce) |
| Spicy Tender Snack Wrap | Gluten, Egg (from sauce) |
| Cheeseburger Super Stunner | Gluten, Milk |
| Double Cheeseburger Super Stunner | Gluten, Milk |
| Plant Based Whopper | None typically listed |
| Veggie Whopper Cheese | Milk |
| Thick Cut Chips | None typically listed |
| 6 Nuggets & Large Chips Snack Box | Gluten |
| 3 Nuggets Kid's Pack | Gluten |
| Hamburger Kid's Pack | Gluten |
| Blue Lagoon | None typically listed |
| Strawberry Dream | None typically listed |
| Keri Apple Juice | None typically listed |
| Coke | None typically listed |
| Blueberry Bursties | None typically listed |
| Blackcurrant Bursties | None typically listed |
| Soft Serve Cone | None typically listed |
| Drumstick Mini Vanilla | Milk |
| Small Coffee | None typically listed |
| Sticky Date Pudding | Egg (from sauce) |
| Large Frozen Drinks | None typically listed |
| Small Thick Cut Chips | None typically listed |
The allergens above are typical only, inferred from the dishes in the complaints range. Before ordering the complaints range, check the chain’s current official allergen guide — recipes and suppliers change, and cross-contact can vary by store.
HOW TO COMPLAIN TO HUNGRY JACK'S
Raise it with the store first — in person or through the Hungry Jack's app — with your order number, receipt and the time of your visit; most issues are fixed fastest that way. If the store cannot resolve it, use the feedback or contact form on the chain’s official site, and keep the reference number it gives you. This site is not affiliated with Hungry Jack's and cannot take complaints on its behalf.
For more on this chain, see Hungry Jack's Menu Prices 2026 — Australia Guide, Prices & What to Know — it covers the complaints range too.
Print this guide before you order and plan from the page: the print view covers the steps and notes in this guide, so it works as a checklist.
Print or download this guide (print view)
The print view is the PDF for this guide: the steps and notes from this page on one printable page. No separate PDF is hosted for this guide.
HOW TO FIND
For the complaints range, find your nearest Hungry Jack’s on the Hungry Jack’s near-me page, or pick your state below. Hungry Jack’s has 500 restaurants across Australia, and the complaints range is on the menu at them. Confirm hours and menu in the app — prices can differ slightly by store for the complaints range.
| Step | What To Do |
|---|---|
| 1. Use the Hungry Jack's app | In the Hungry Jack's app, allow location access to find the closest of its 500 stores |
| 2. Check the store locator | Find stores on the website locator, filtered to your area |
| 3. Call ahead | Ring the store first to check its hours and what it stocks |
| 4. Try busy stores first | The fullest range is usually at airport and busy city-centre branches |
| 5. Check delivery apps | Look on Uber Eats to see whether a nearby store lists the items |
| 6. Check the hours | Look up the store’s hours in the app first, above all on public holidays |
For the complaints range, where Hungry Jack’s is, state by state — 500 stores across Australia:
| State | Stores | Find them |
|---|---|---|
| New South Wales | 115 | Hungry Jack's near me in NSW |
| Victoria | 117 | Hungry Jack's near me in VIC |
| Queensland | 114 | Hungry Jack's near me in QLD |
| Western Australia | 78 | Hungry Jack's near me in WA |
| South Australia | 54 | Hungry Jack's near me in SA |
| Tasmania | 10 | Hungry Jack's near me in TAS |
| Australian Capital Territory | 6 | Hungry Jack's near me in ACT |
| Northern Territory | 6 | Hungry Jack's near me in NT |
| Australia (all states) | 500 | All Hungry Jack's stores |
FREQUENTLY ASKED QUESTIONS
How much does Hungry Jack's cost in 2026?
For the complaints range, prices on the Hungry Jack's menu start at ≈ $1.30 for the Babyccino; the full Hungry Jack’s menu runs across 202 items in 17 categories.
Can I get Hungry Jack's delivered?
Yes — On the complaints range: Delivery runs exclusively through Uber Eats; delivery through the Hungry Jack’s app or website is temporarily unavailable. Menulog ended its Australian operations on 26 November 2025, so the complaints range cannot be ordered there. Delivery costs more than the pickup prices listed here.
Does Hungry Jack's have a loyalty program?
On the complaints range: No points program — the app carries Jack’s Cafe coffee loyalty (buy 4, 5th free), a Birthday Whopper voucher and Shake & Win. (See the app.)
Do Hungry Jack's prices vary by store?
Yes — franchise stores set their own prices, so the figures here are pickup prices at your local store. Prices can differ slightly by store, and delivery is higher than pickup.
How do I complain to Hungry Jack's?
Raise it with the store first — in person or through the app — with your order number, receipt and time of visit, then use the feedback form on the chain’s official site if the store cannot resolve it.
What do I need to make a complaint?
Your order number, receipt and the time of your visit, plus the reference number the chain gives you when you lodge the complaint.
What does ≈ mean?
≈ flags a figure the chain does not publish: it is worked out from similar dishes.
Prices on this page are pickup prices. Prices differ by store, and delivery costs more. Where Hungry Jack’s lists no price or kJ for a complaints item, this page shows a figure marked ≈, and the note under the first table explains what ≈ means.
See the full Hungry Jack’s menu for the complaints range: Hungry Jack's Menu Australia — all 202 items, 17 categories
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