Published 11 Nov 2026 · Updated 11 Nov 2026 · By Sophie Bernard

Oporto Complaints

Oporto Complaints

The oporto complaints at Oporto, answered properly: what is actually available, how to use it, and what it costs. This post does not print a figure it has not verified for the complaints range — where the chain’s own pages do not list something, it says so, and points to the place that does list it.

This guide works through the complaints step by step, then covers the questions people actually ask about the complaints range. The full menu prices table has every price and kJ for the complaints menu on one page. People searching for oporto complaints prices australia land here for the same reason: this guide answers it from the live menu.

AT A GLANCE

WhatDetails
First stepRaise it with the store — in person or through the Oporto app
What to includeOrder number, receipt and the time of your visit
If the store cannot fix itUse the feedback or contact form on the chain's official site
KeepThe reference number the chain gives you

PRICE RANGES BY CATEGORY

  • Offers — 1 item, the $20 Whole Chicken and 2 Free Large Chips — Mon–Tue at $20.00. Lightest and heaviest is the $20 Whole Chicken and 2 Free Large Chips — Mon–Tue at ≈ 8,910 kJ.
  • New Ó Range — 10 items, from the Bola de Berlim at $3.00 to the O Burger & Crispy Wings Meal for 2 at $37.00. Lightest is the Bola de Berlim at 1,290 kJ; heaviest is the O Burger & Crispy Wings Meal for 2 at 12,790 kJ.
  • Viva Value — 1 item, the Whole Chicken & 2 Large Chips at $20.00. Lightest and heaviest is the Whole Chicken & 2 Large Chips at 8,910 kJ.
  • NEW Late Night Menu – From 9pm — 10 items, from the Salted Caramel Cheesecake at $5.95 to the The Extremely Feisty Burger Box at $23.00. Lightest is the Salted Caramel Cheesecake at 1,510 kJ; heaviest is the The Extremely Feisty Burger at 14,435 kJ.
  • Breakfast — 7 items, from the Hash Brown at $2.60 to the Breakfast Bowl at $15.40. Lightest is the Hash Brown at 778 kJ; heaviest is the Breakfast Deluxe Burger at 3,360 kJ.
  • Meal Boxes — 9 items, from the Crispy Rappsnacker Meal with Prego Sauce at $10.00 to the Antonio's Where it all Began Box at $23.00. Lightest is the Crispy Rappsnacker Meal with Prego Sauce at 3,000 kJ; heaviest is the Half Chicken Box at 6,979 kJ.
  • Burgers — 8 items, from the Bondi Burgers at $10.00 to the Halloumi & Chicken Burger at $14.50. Lightest is the Veggie Burger at 2,180 kJ; heaviest is the Chicken BLT Burger at 3,080 kJ.
  • Rappas — 4 items, from the Chicken Rappa at $12.50 to the Halloumi & Chicken Rappa at $14.00. Lightest is the Chicken Rappa at 1,761 kJ; heaviest is the Veggie Rappa at 3,760 kJ.
  • Bowls — 2 items, from the Chicken Salad Bowl at $14.50 to the Pulled Chicken Bowl at $16.50. Lightest is the Pulled Chicken Bowl at 2,397 kJ; heaviest is the Chicken Salad Bowl at 2,552 kJ.
  • Flame Grilled Chicken — 6 items, from the Quarter Chicken at $9.20 to the Half Chicken Box at $22.50. Lightest is the Quarter Chicken at 1,238 kJ; heaviest is the Half Chicken Box at 6,979 kJ.
  • Share Meals — 10 items, from the 2 Cans Drink Bundle at $5.00 to the Double Chicken Feed at $63.00. Lightest is the 2 Cans Drink Bundle at 1,390 kJ; heaviest is the Double Chicken Feed at 23,481 kJ.
  • Sides — 6 items, from the Chips at $4.50 to the Chips at $4.50. Lightest is the Portuguese Salad at 130 kJ; heaviest is the Pita & Garlic Dip at 1,761 kJ.
  • Snacks — 14 items, from the Chips at $4.50 to the Chicken Tenders at $10.80. Lightest is the Combo Cups at 565 kJ; heaviest is the Chilli Cheese Chips at 4,489 kJ.
  • Kids Meals — 4 items, from the Kid-O's Chicken & Cheese Burger Meal at $9.90 to the Kid-O's Chicken & Cheese Burger Meal at $9.90. Lightest is the Kid-O's Grilled Chicken Tenders Meal at 2,059 kJ; heaviest is the Kid-O's Chicken & Cheese Burger Meal at 3,490 kJ.
  • Desserts — 4 items, from the Bola de Berlim at $3.00 to the Cookies and White Chocolate Loaded Churros at $5.50. Lightest is the Bola de Berlim at 1,290 kJ; heaviest is the Churros at 1,870 kJ.
  • Value Deals — 4 items, from the Crispy Rappsnacker Meal at $10.00 to the Crispy Rappsnacker Meal at $10.00. Lightest is the Crispy Rappsnacker Meal at 3,040 kJ; heaviest is the Chilli Pulled Chicken Loaded Chips Meal at 3,904 kJ.
  • Sauces — 9 items, from the Prego Dipping Sauce at $1.50 to the Original Chilli Sauce Jar at $10.00. Lightest is the Lemon & Herb Dipping Sauce at 310 kJ; heaviest is the Original Chilli Sauce Jar at 4,640 kJ.
  • Drinks — 9 items, from the Cans 375ml at $4.00 to the 4 Cans Drink Bundle at $10.00. Lightest is the Cool Ridge Spring Water – 600ml at ≈ 0 kJ; heaviest is the 4 Cans Drink Bundle at 2,780 kJ.

COMPLAINTS — WHAT TO KNOW

Start with the store. Most issues — a wrong item, a cold meal, a missing drink — are fixed fastest at the store that served you, in person or through the Oporto app, because the store can check the order and fix it on the spot. Going straight to head office first only adds a wait.

Have the details ready before you raise it: your order number, your receipt, and the time of your visit. The store needs those three things to find the order; without them, it has to take your word for what was ordered, and the fix takes longer.

COMPLAINTS — HOW TO USE IT

If the store cannot resolve it, use the feedback or contact form on the chain's official site. Say what happened, when it happened, and what you would like fixed — a replacement, a refund, or an apology — and keep the reference number the form gives you. That number is how the chain tracks the complaint after you lodge it.

Keep a record of your own. Note the date, the store, who you spoke to, and any reference number. If the complaint moves from the store to the chain's support team, that record is what lets the next person pick it up without starting over.

OPORTO COMPLAINTS AUSTRALIA — ALLERGEN INFORMATION

The allergen table below covers the Oporto menu — starting with $20 Whole Chicken and 2 Free Large Chips — Mon–Tue and Bola de Berlim — with typical allergens worked out from each dish’s name and description, so check Oporto’s current official allergen guide before you order.

Menu ItemCommon Allergens (typical)
$20 Whole Chicken and 2 Free Large Chips — Mon–TueNone typically listed
Bola de BerlimNone typically listed
Whole Chicken & 2 Large ChipsNone typically listed
Salted Caramel CheesecakeGluten, Milk
Hash BrownGluten
Crispy Rappsnacker Meal with Prego SauceGluten, Egg (from sauce)
Bondi BurgersGluten, Milk, Egg (from sauce)
Chicken RappaGluten, Egg (from sauce)
Chicken Salad BowlNone typically listed
Quarter ChickenGluten
2 Cans Drink BundleGluten
ChipsNone typically listed
Kid-O's Chicken & Cheese Burger MealGluten, Milk, Egg (from sauce)
Crispy Rappsnacker MealGluten
Prego Dipping SauceEgg (from sauce)
Cans 375mlNone typically listed

These are typical allergens only for the complaints dishes. Always check the chain’s current official allergen guide before ordering the complaints range — recipes and suppliers can change, and cross-contact can vary by store.

HOW TO COMPLAIN TO OPORTO

Raise it with the store first — in person or through the Oporto app — with your order number, receipt and the time of your visit; most issues are fixed fastest that way. If the store cannot resolve it, use the feedback or contact form on the chain’s official site, and keep the reference number it gives you. This site is not affiliated with Oporto and cannot take complaints on its behalf.

For more on this chain’s complaints range, see Oporto Menu Prices 2026 — Australia Guide, Prices & What to Know.

PDF

Print this guide before you order and plan from the page: the print view covers the steps and notes in this guide, so it works as a checklist.

Print or download this guide (print view)

The print view is the PDF for this guide: the steps and notes from this page on one printable page. No separate PDF is hosted for this guide.

HOW TO ORDER

Pickup is the cheapest way to order the complaints range: the prices here are pickup prices, and delivery costs more on every platform, before the delivery fee. The Oporto rewards page sets out what the app offers for the complaints range and whether any points program exists.

How to orderWhat happensPrice note
In-store / takeawayOrder at the Oporto counter and pay therePickup price as listed
Drive-thru (selected stores)Order from the car at the selected drive-thru storesPickup price as listed
Oporto appOrder ahead in the Oporto app and collect at your timePickup price; earns Flame Rewards dollars
Oporto app / websiteDelivery ordered in the Oporto app or on oporto.com.auDelivery prices higher + delivery fee
DoorDashDelivery to your door — DoorDash menu prices are higher than ordering directDelivery prices higher + delivery fee

Menulog is not a delivery option for Oporto’s complaints range anywhere in Australia — it ceased operations here on 26 Nov 2025, so orders go through the Oporto app and DoorDash instead.

HOW TO FIND

Find your nearest Oporto for the complaints range on the Oporto near-me page, or pick your state below. Oporto has 221 restaurants across Australia selling the complaints range. Confirm hours and menu in the app — prices can differ slightly by store for the complaints range.

StepWhat To Do
1. Use the Oporto appOpen the Oporto app and enable location access to see your nearest store
2. Check the store locatorUse the website store locator, filtered by your area
3. Call aheadPhone your local outlet to confirm its hours and the range
4. Try busy stores firstAirport and busy city-centre branches carry the fullest range
5. Check delivery appsSearch DoorDash to see whether a nearby store lists the items
6. Check the hoursSee the app for the store’s current hours before you travel, especially over public holidays

Where Oporto is for the complaints range, state by state — 221 stores across Australia:

StateStoresFind them
New South Wales130Oporto near me in NSW
Victoria26Oporto near me in VIC
Queensland31Oporto near me in QLD
Western Australia11Oporto near me in WA
South Australia12Oporto near me in SA
TasmaniaNo stores
Australian Capital Territory11Oporto near me in ACT
Northern TerritoryNo stores
Australia (all states)221All Oporto stores

FREQUENTLY ASKED QUESTIONS

How much does Oporto cost in 2026?

Prices on the Oporto menu start at $1.50 for the Prego Dipping Sauce; the full Oporto menu runs across 118 items in 18 categories.

Can I get Oporto delivered?

Yes — For the complaints range: Delivery through the Oporto app, oporto.com.au or DoorDash — DoorDash menu prices are higher than ordering direct. Menulog stopped operating in Australia on 26 November 2025, so it is not a delivery option. Delivery prices run higher than the pickup prices on this site.

Does Oporto have a loyalty program?

For the complaints range: Flame Rewards: $1 back per $20 at Orange tier, rising to $1 per $12 at Platinum, plus a birthday reward by tier. (Check the app.)

Do Oporto prices vary by store?

Yes — franchise stores set their own prices, so the complaints figures here are pickup prices from the chain’s official Australian ordering site. Your local store can differ a little on the complaints range, and delivery prices are higher than pickup.

How do I complain to Oporto?

Raise it with the store first — in person or through the app — with your order number, receipt and time of visit, then use the feedback form on the chain’s official site if the store cannot resolve it.

What do I need to make a complaint?

Your order number, receipt and the time of your visit, plus the reference number the chain gives you when you lodge the complaint.

What does ≈ mean?

Where you see ≈ in this guide, the chain does not list that figure — it is our best figure for that dish.

Prices on this page are pickup prices. Store prices vary, and delivery prices run higher than pickup. Where Oporto lists no price or kJ for a complaints item, this page shows a figure marked ≈, and the note under the first table explains what ≈ means.

See the full menu, including the complaints range: Oporto Menu Australia — all 118 items, 18 categories

Portrait of Sophie Bernard, author of Menu Prices AU

Written & checked by Sophie Bernard

Sophie reads every menu directly from each chain’s official Australian ordering site and records the store and price basis on the page. No price is published without a source.

Related Posts

Never Miss a Deal or Menu Update

Subscribe to get the latest menu prices, coupons, and exclusive deals delivered to your inbox

Newsletter signup opens soon — for now, email us at sophiebernard06@outlook.com for price corrections or enquiries.

✉ Free Dining Updates

Know the Price Before You Order

Get new menu prices, limited-time deals and practical ordering tips in one short email.

100% free. No spam. Unsubscribe anytime with one click.

Questions or a price correction? Email us at sophiebernard06@outlook.com.