Red Rooster Complaints

The red rooster complaints at Red Rooster, answered properly: what is actually available, how to use it, and what it costs. This post does not print a figure it has not verified for the complaints range — where the chain’s own pages do not list something, it says so, and points to the place that does list it.
This guide works through the complaints step by step, then covers the questions people actually ask about the complaints range. The full menu prices table has every price and kJ for the complaints menu on one page. People searching for red rooster complaints prices australia land here for the same reason: this guide answers it from the live menu.
AT A GLANCE
| What | Details |
|---|---|
| First step | Raise it with the store — in person or through the Red Rooster app |
| What to include | Order number, receipt and the time of your visit |
| If the store cannot fix it | Use the feedback or contact form on the chain's official site |
| Keep | The reference number the chain gives you |
PRICE RANGES BY CATEGORY
- New — 15 items, from the Fried Chicken Fillet at $5.00 to the Cheesy Bacon Box at $17.70. Lightest is the 10 for $5 Vanilla Slice Bites at ≈ 990 kJ; heaviest is the Cheesy Bacon Box at 5,206 kJ.
- Box Meals — 14 items, from the Tenders Box at $10.95 to the Hot Honey Satisfryer at $18.45. Lightest is the Tenders Box at 3,160 kJ; heaviest is the Reds Hot Satisfryer at 6,400 kJ.
- Burgers Rolls & Wraps — 9 items, from the Reds Burger at $9.45 to the Cheesy Bacon Burger at $10.70. Lightest is the Chilli Aioli Rippa Roll at 1,990 kJ; heaviest is the Cheesy Bacon Burger at 2,830 kJ.
- Roast Chicken — 7 items, from the Quarter Chicken at $6.55 to the Rooster Feed at $25.95. Lightest is the Quarter Chicken at 1,180 kJ; heaviest is the Rooster Feed at 17,480 kJ.
- Fried Chicken — 12 items, from the Fried Chicken at $3.95 to the Hot Honey Fried Pack at $38.45. Lightest is the 3 Tenders at 980 kJ; heaviest is the Reds Hot Fried Pack at 18,830 kJ.
- High Protein Picks — 9 items, from the Fried Chicken Fillet at $5.00 to the Whole Chicken at $17.95. Lightest is the Quarter Chicken at 1,180 kJ; heaviest is the 6 Fried Chicken at 6,300 kJ.
- Shared Meals — 9 items, from the Rooster Feed at $25.95 to the Roast Pack at $44.95. Lightest is the Roast Chicken & 2 Sides at 10,130 kJ; heaviest is the Burger Pack at 21,110 kJ.
- Sides — 9 items, from the Gravy at $1.95 to the Chips at $4.90. Lightest is the Gravy at 210 kJ; heaviest is the Garlic Bread at 2,500 kJ.
- Snacks — 9 items, from the Pineapple Fritter at $2.95 to the 10 Buttermilk Wings at $19.95. Lightest is the Pineapple Fritter at 630 kJ; heaviest is the 10 Nuggets at 5,260 kJ.
- Desserts — 4 items, from the Pineapple Fritter at $2.95 to the Vanilla Slice Bites at $5.35. Lightest is the Pineapple Fritter at 630 kJ; heaviest is the Strawberry Cheesecake at 1,640 kJ.
- Kids Meals — 6 items, from the Kids 3 Nuggets Meal at $8.75 to the Kids Snack Sub Meal at $10.25. Lightest is the Kids Tender Meal at 1,430 kJ; heaviest is the Kids Cheeseburger Meal at 2,850 kJ.
- Sauces — 11 items, from the BBQ at $1.95 to the Chipotle Mayo at $2.45. Lightest is the Tomato at 80 kJ; heaviest is the Herb Mayo at 1,360 kJ.
- Drinks — 6 items, from the 2 Cans for $5 at $5.00 to the 4 Cans for $10 at $10.00. Lightest is the 375 mL Drinks at 6 kJ; heaviest is the Other Drinks at 273 kJ.
- Chook Change — 6 items, from the BBQ Cheeseburger at $3.50 to the 1 Fried Chicken at $3.95. Lightest is the 4 Chicken Nuggets at 680 kJ; heaviest is the BBQ Cheeseburger at 2,280 kJ.
- Free Chips Offer — 1 item, the Red's Burger + Free Reg Chips at $9.45. Lightest and heaviest is the Red's Burger + Free Reg Chips at 3,800 kJ.
COMPLAINTS — WHAT TO KNOW
Start with the store. Most issues — a wrong item, a cold meal, a missing drink — are fixed fastest at the store that served you, in person or through the Red Rooster app, because the store can check the order and fix it on the spot. Going straight to head office first only adds a wait.
Have the details ready before you raise it: your order number, your receipt, and the time of your visit. The store needs those three things to find the order; without them, it has to take your word for what was ordered, and the fix takes longer.
COMPLAINTS — HOW TO USE IT
If the store cannot resolve it, use the feedback or contact form on the chain's official site. Say what happened, when it happened, and what you would like fixed — a replacement, a refund, or an apology — and keep the reference number the form gives you. That number is how the chain tracks the complaint after you lodge it.
Keep a record of your own. Note the date, the store, who you spoke to, and any reference number. If the complaint moves from the store to the chain's support team, that record is what lets the next person pick it up without starting over.
COMPLAINTS — MISTAKES TO AVOID
This site cannot take complaints on Red Rooster's behalf — it is not affiliated with the chain, and it has no way to reach into a store's orders. A complaint sent here goes nowhere; it has to go to the store or to the chain's own feedback channel.
Do not re-order to prove a point. If an order was wrong, raising it with the store is the fix; placing the same order again only spends more money on the same problem. And do not share photos of staff or receipts with personal details on public pages — keep the complaint between you and the store.
RED ROOSTER COMPLAINTS AUSTRALIA — ALLERGEN INFORMATION
The allergen table below covers the Red Rooster menu — starting with Fried Chicken Fillet and 10 for $5 Vanilla Slice Bites — with typical allergens worked out from each dish’s name and description, so check Red Rooster’s current official allergen guide before you order.
| Menu Item | Common Allergens (typical) |
|---|---|
| Fried Chicken Fillet | Gluten |
| 10 for $5 Vanilla Slice Bites | None typically listed |
| Tenders Box | Gluten |
| Trop Box | None typically listed |
| Reds Burger | Gluten, Milk, Egg (from sauce) |
| Chicken Mayo Burger | Gluten, Milk, Egg |
| Quarter Chicken | Gluten |
| Quarter Chicken Combo | Gluten |
| Fried Chicken | Gluten |
| Hot Honey Fried Chicken | Gluten |
| Rooster Feed | Egg (from sauce) |
| Fried Pack | Gluten |
| Gravy | None typically listed |
| Sweet Potato | None typically listed |
| Pineapple Fritter | None typically listed |
| Kids Cheeseburger | Gluten, Milk, Egg (from sauce) |
| Chocolate Mousse | Milk |
| Kids 3 Nuggets Meal | Gluten |
| Kids 6 Nuggets Meal | Gluten |
| BBQ | Egg (from sauce) |
| Tomato | Egg (from sauce) |
| 2 Cans for $5 | None typically listed |
| 375 mL Drinks | None typically listed |
| BBQ Cheeseburger | Gluten, Milk, Egg (from sauce) |
| 4 Chicken Nuggets | Gluten, Egg (from sauce) |
| Red's Burger + Free Reg Chips | Gluten, Milk, Egg (from sauce) |
These are typical allergens only for the complaints dishes. Always check the chain’s current official allergen guide before ordering the complaints range — recipes and suppliers can change, and cross-contact can vary by store.
HOW TO COMPLAIN TO RED ROOSTER
Raise it with the store first — in person or through the Red Rooster app — with your order number, receipt and the time of your visit; most issues are fixed fastest that way. If the store cannot resolve it, use the feedback or contact form on the chain’s official site, and keep the reference number it gives you. This site is not affiliated with Red Rooster and cannot take complaints on its behalf.
For more on this chain’s complaints range, see Red Rooster Menu Prices 2026 — Australia Guide, Prices & What to Know.
Print this guide before you order and plan from the page: the print view covers the steps and notes in this guide, so it works as a checklist.
Print or download this guide (print view)
The print view is the PDF for this guide: the steps and notes from this page on one printable page. No separate PDF is hosted for this guide.
HOW TO ORDER
Pickup is the cheapest way to order the complaints range: the prices here are pickup prices, and delivery costs more on every platform, before the delivery fee. The Red Rooster rewards page sets out what the app offers for the complaints range and whether any points program exists.
| How to order | What happens | Price note |
|---|---|---|
| In-store / takeaway | Order at the Red Rooster counter and pay there | Pickup price as listed |
| Drive-thru | Order from the car at the drive-thru stores | Pickup price as listed |
| Red Rooster app | Order ahead in the Red Rooster app and collect at your time | Pickup price; earns Red Royalty dollars |
| Red Rooster delivery | Delivery ordered through Red Rooster’s own delivery service | Delivery prices higher + delivery fee |
| Uber Eats | Delivery right to your door | Delivery prices higher + delivery fee |
| DoorDash | Delivery right to your door | Delivery prices higher + delivery fee |
Menulog is not a delivery option for Red Rooster’s complaints range anywhere in Australia — it ceased operations here on 26 Nov 2025, so orders go through Red Rooster’s own delivery, Uber Eats and DoorDash instead.
HOW TO FIND
Find your nearest Red Rooster for the complaints range on the Red Rooster near-me page, or pick your state below. Red Rooster has 325 restaurants across Australia selling the complaints range. Confirm hours and menu in the app — prices can differ slightly by store for the complaints range.
| Step | What To Do |
|---|---|
| 1. Use the Red Rooster app | Open the Red Rooster app and enable location access to see your nearest store |
| 2. Check the store locator | Use the website store locator, filtered by your area |
| 3. Call ahead | Phone your local outlet to confirm its hours and the range |
| 4. Try busy stores first | Airport and busy city-centre branches carry the fullest range |
| 5. Check delivery apps | Search Uber Eats or DoorDash to see whether a nearby store lists the items |
| 6. Check the hours | Double-check the store’s hours in the app before you set off — holiday hours can vary |
Where Red Rooster is for the complaints range, state by state — 325 stores across Australia:
| State | Stores | Find them |
|---|---|---|
| New South Wales | 64 | Red Rooster near me in NSW |
| Victoria | 67 | Red Rooster near me in VIC |
| Queensland | 120 | Red Rooster near me in QLD |
| Western Australia | 62 | Red Rooster near me in WA |
| South Australia | 6 | Red Rooster near me in SA |
| Tasmania | No stores | |
| Australian Capital Territory | 2 | Red Rooster near me in ACT |
| Northern Territory | 4 | Red Rooster near me in NT |
| Australia (all states) | 325 | All Red Rooster stores |
FREQUENTLY ASKED QUESTIONS
How much does Red Rooster cost in 2026?
Prices on the Red Rooster menu start at $1.95 for the Gravy; the full Red Rooster menu runs across 127 items in 15 categories.
Can I get Red Rooster delivered?
Yes — For the complaints range: Red Rooster’s own delivery service, plus Uber Eats and DoorDash. Menulog stopped operating in Australia on 26 November 2025, so it is not a delivery option. Delivery prices run higher than the pickup prices on this site.
Does Red Rooster have a loyalty program?
For the complaints range: Red Royalty: $1 back per $20 at Red tier, rising to $1 per $15 at Platinum, plus a birthday reward by tier. (Check the app.)
Do Red Rooster prices vary by store?
Yes — franchise stores set their own prices, so the complaints figures here are pickup prices from the chain’s official Australian ordering site. Your local store can differ a little on the complaints range, and delivery prices are higher than pickup.
How do I complain to Red Rooster?
Raise it with the store first — in person or through the app — with your order number, receipt and time of visit, then use the feedback form on the chain’s official site if the store cannot resolve it.
What do I need to make a complaint?
Your order number, receipt and the time of your visit, plus the reference number the chain gives you when you lodge the complaint.
What does ≈ mean?
Where you see ≈ in this guide, the chain does not list that figure — it is our best figure for that dish.
Prices on this page are pickup prices. Store prices vary, and delivery prices run higher than pickup. Where Red Rooster lists no price or kJ for a complaints item, this page shows a figure marked ≈, and the note under the first table explains what ≈ means.
See the full menu, including the complaints range: Red Rooster Menu Australia — all 127 items, 15 categories
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