Grill'd Complaints

The grill'd complaints at Grill'd, answered properly: what is actually available, how to use it, and what it costs. No figure is printed here for the complaints range that has not been verified: where the chain’s own pages do not list something, the post says so and points to the place that does list it.
Below, this guide works through the complaints step by step, followed by the questions people actually ask about the complaints range. All prices and kJ figures for the complaints range are listed together in the full menu prices table. People searching for grill'd complaints prices australia land here for the same reason: this guide answers it from the live menu.
AT A GLANCE
| What | Details |
|---|---|
| First step | Raise it with the store — in person or through the Grill'd app |
| What to include | Order number, receipt and the time of your visit |
| If the store cannot fix it | Use the feedback or contact form on the chain's official site |
| Keep | The reference number the chain gives you |
PRICE RANGES BY CATEGORY
- HIGH PROTEIN — High Performance Range — 3 items, from the Protein Pro at $19.90 to the Protein Pro at $19.90. Lightest is the Cluck Norris at 2,920 kJ; heaviest is the Big Dill Energy at 3,830 kJ.
- Shakes — 8 items, from the Mini Classic Chocolate at $7.00 to the Classic Chocolate at $9.00. Lightest is the Mini Velvety Vanilla at ≈ 1,210 kJ; heaviest is the Classic Chocolate at ≈ 2,330 kJ.
- Oscar Piastri Range — 4 items, from the New Oscar Piastri Chicken Burger at $18.90 to the New Oscar Piastri Chicken Pack at $27.90. Lightest is the New Oscar Piastri Chicken Burger at 2,050 kJ; heaviest is the Original Oscar Piastri Wagyu Pack at ≈ 5,040 kJ.
- Beef — 7 items, from the Simply Grill'd at $14.50 to the Almighty at $17.90. Lightest is the Mustard & Pickled! at 2,250 kJ; heaviest is the Powerhouse at 3,000 kJ.
- Chicken — 9 items, from the Sweet Chilli Chicken at $14.90 to the New Oscar Piastri Chicken Pack at $27.90. Lightest is the Hotbird at 1,680 kJ; heaviest is the New Oscar Piastri Chicken Pack at 4,240 kJ.
- Healthy Fried Chicken — 4 items, from the Chipotle at $16.90 to the Sweet Holy Cluck at $17.90. Lightest is the BLAT at ≈ 2,440 kJ; heaviest is the Sweet Holy Cluck at 2,690 kJ.
- Specialty Wagyu — 5 items, from the Bonfire BBQ at $18.90 to the Original Oscar Piastri Wagyu Pack at $27.90. Lightest is the Original Oscar Piastri Wagyu Burger at ≈ 2,860 kJ; heaviest is the Original Oscar Piastri Wagyu Pack at ≈ 5,040 kJ.
- Specialty Lamb — 2 items, from the 'Baa Baa' at $17.90 to the 'Baa Baa' at $17.90. Lightest is the 'Baa Baa' at ≈ 2,390 kJ; heaviest is the Zorba the Sheep at ≈ 2,770 kJ.
- Vegetarian — 3 items, from the Garden Goodness at $14.90 to the Beyond Garden Goodness at $17.90. Lightest is the Beyond Mustard & Pickled! at ≈ 1,750 kJ; heaviest is the Beyond Garden Goodness at ≈ 2,280 kJ.
- Vegan — 3 items, from the Vegan Garden Goodness at $14.90 to the Vegan Beyond Garden Goodness at $17.90. Lightest is the Vegan Beyond Mustard & Pickled at ≈ 1,930 kJ; heaviest is the Vegan Beyond Garden Goodness at ≈ 2,470 kJ.
- Build Your Own — 7 items, from the Beef at $9.50 to the HFC at $12.50. Lightest is the Chicken at ≈ 2,060 kJ; heaviest is the Wagyu at ≈ 2,980 kJ.
- Sliders — 2 items, from the Sliders Pair at $15.50 to the Sliders Trio at $19.50. Lightest is the Sliders Pair at ≈ 2,280 kJ; heaviest is the Sliders Trio at ≈ 3,420 kJ.
- Salads — 3 items, from the The Honey'd Hen at $17.90 to the The Honey'd Hen at $17.90. Lightest is the The Honey'd Hen at ≈ 1,870 kJ; heaviest is the Chicken Caesar Salad at ≈ 2,410 kJ.
- Healthy Fried Chicken Tenders — 2 items, from the Tenders – 3 Pack at $11.90 to the Tenders – 5 Pack at $17.90. Lightest is the Tenders – 3 Pack at ≈ 1,910 kJ; heaviest is the Tenders – 5 Pack at ≈ 3,190 kJ.
- Chips & Onion Rings — 9 items, from the Sweet Potato Chips – Mini at $4.90 to the Chips Share Plate w/ Sweet Potato & Zucchini at $16.90. Lightest is the Saltbush & Pepper Onion Rings – Snack at ≈ 870 kJ; heaviest is the Chips Share Plate w/ Sweet Potato & Zucchini at ≈ 3,600 kJ.
- Dips — 7 items, from the Herbed Mayo Dip at $1.70 to the Perfectly Pickl'd Mayo Deluxe Dip at $2.50. Lightest is the Tomato Relish Dip at ≈ 150 kJ; heaviest is the Perfectly Pickl'd Mayo Deluxe Dip at ≈ 980 kJ.
- Snacks — 3 items, from the HFC Original Pocket Rocket at $5.50 to the HFC Original Pocket Rocket at $5.50. Lightest is the HFC Original Pocket Rocket at ≈ 1,140 kJ; heaviest is the HFC Julius Caesar Pocket Rocket at ≈ 1,240 kJ.
- For Lil' Kids — 6 items, from the Beef Mini Me Pack with Water at $11.90 to the Beef Mini Me Pack with Water at $11.90. Lightest is the Beef Mini Me Pack with Water at ≈ 1,840 kJ; heaviest is the Beef Mini Me Pack with Juice at ≈ 2,214 kJ.
- For Big Kids — 4 items, from the Beef Dynamic at $14.90 to the Beef Dynamic at $14.90. Lightest is the Chicken Dynamic at ≈ 2,060 kJ; heaviest is the Beef Dynamic at ≈ 2,530 kJ.
- Family Bundles — 3 items, from the Mini Me Family Bundle at $49.90 to the Frenzy Bundle at $74.90. Lightest is the Mini Me Family Bundle at ≈ 7,360 kJ; heaviest is the Frenzy Bundle at ≈ 14,500 kJ.
- Drinks — 31 items, from the Kid's Juice at $2.50 to the Electric Dreams at $9.00. Lightest is the Cool Ridge Water 600ml at ≈ 0 kJ; heaviest is the Pepsi 600ml at ≈ 1,080 kJ.
- Wraps — 4 items, from the The Classic at ≈ $14.50 to the Bacon Club at ≈ $16.90. Lightest is the Cali Green Goddess at ≈ 2,080 kJ; heaviest is the Bacon Club at ≈ 2,670 kJ.
- Sides & Snacks — 1 item, the Healthy Fried Chicken Bites (standalone) at ≈ $11.90. Lightest and heaviest is the Healthy Fried Chicken Bites (standalone) at ≈ 1,910 kJ.
- For the Kids — 1 item, the Mini Me Chicken Bites with Water or Juice at ≈ $11.90. Lightest and heaviest is the Mini Me Chicken Bites with Water or Juice at ≈ 1,270 kJ.
COMPLAINTS — WHAT TO KNOW
Start with the store. Most issues — a wrong item, a cold meal, a missing drink — are fixed fastest at the store that served you, in person or through the Grill'd app, because the store can check the order and fix it on the spot. Going straight to head office first only adds a wait.
Have the details ready before you raise it: your order number, your receipt, and the time of your visit. The store needs those three things to find the order; without them, it has to take your word for what was ordered, and the fix takes longer.
COMPLAINTS — HOW TO USE IT
If the store cannot resolve it, use the feedback or contact form on the chain's official site. Say what happened, when it happened, and what you would like fixed — a replacement, a refund, or an apology — and keep the reference number the form gives you. That number is how the chain tracks the complaint after you lodge it.
Keep a record of your own. Note the date, the store, who you spoke to, and any reference number. If the complaint moves from the store to the chain's support team, that record is what lets the next person pick it up without starting over.
HOW TO COMPLAIN TO GRILL'D
Raise it with the store first — in person or through the Grill'd app — with your order number, receipt and the time of your visit; most issues are fixed fastest that way. If the store cannot resolve it, use the feedback or contact form on the chain’s official site, and keep the reference number it gives you. This site is not affiliated with Grill'd and cannot take complaints on its behalf.
For more on this chain’s complaints range, see Grill'd Menu Prices 2026 — Australia Guide, Prices & What to Know.
GRILL'D COMPLAINTS AUSTRALIA — PDF
Print this guide before you order and plan from the page: the print view covers the steps and notes in this guide, so it works as a checklist.
Print or download this guide (print view)
The print view is the PDF for this guide: the steps and notes from this page on one printable page. No separate PDF is hosted for this guide.
HOW TO ORDER
The prices in this post for the complaints range are pickup prices, so pickup is the cheapest way to order; delivery costs more on every platform, before the delivery fee. For the complaints range, the Grill’d rewards page sets out what the app offers and whether any points program exists.
| How to order | What happens | Price note |
|---|---|---|
| In-store / takeaway | At a Grill'd store, order and pay at the counter | Pickup price as listed |
| Drive-thru (selected stores) | Selected stores offer drive-thru — order from the car | Pickup price as listed |
| Grill'd app | Pre-order in the Grill'd app and collect at the time you pick | Pickup price; Relish rewards apply on app orders |
| Grill’d Delivery | Delivery ordered through Grill’d (free on orders over $50 for Relish members) | Delivery prices higher than pickup |
| DoorDash | Your order delivered to your door | Delivery prices higher + delivery fee |
Menulog ceased Australian operations on 26 Nov 2025, so it cannot deliver Grill’d’s complaints range — use Grill’d Delivery and DoorDash instead.
Relish benefits do not apply on third-party orders for the complaints range.
HOW TO FIND
Find your nearest Grill’d on the Grill’d near-me page, or pick your state below, for the complaints range. Where Grill’d is for the complaints range, state by state: 176 restaurants across Australia. Confirm hours and menu in the app — prices can differ slightly by store, for the complaints range.
| Step | What To Do |
|---|---|
| 1. Use the Grill'd app | Use the Grill'd app with location on to see the nearest store to you |
| 2. Check the store locator | Use the chain’s online store locator for your area |
| 3. Call ahead | Phone ahead to confirm the store’s hours and range |
| 4. Try busy stores first | Airport branches and busy city stores tend to stock the widest range |
| 5. Check delivery apps | Search a nearby store on DoorDash to check it lists the items |
| 6. Check the hours | Look at the app for opening hours before your visit — they can shift on public holidays |
Where Grill’d is, state by state — 176 stores across Australia selling the complaints range:
| State | Stores | Find them |
|---|---|---|
| New South Wales | 37 | Grill'd near me in NSW |
| Victoria | 57 | Grill'd near me in VIC |
| Queensland | 42 | Grill'd near me in QLD |
| Western Australia | 28 | Grill'd near me in WA |
| South Australia | 5 | Grill'd near me in SA |
| Tasmania | 1 | Grill'd near me in TAS |
| Australian Capital Territory | 5 | Grill'd near me in ACT |
| Northern Territory | 1 | Grill'd near me in NT |
| Australia (all states) | 176 | All Grill'd stores |
FREQUENTLY ASKED QUESTIONS
How much does Grill'd cost in 2026?
Prices on the Grill'd menu start at $1.70 for the Herbed Mayo Dip; the full Grill’d menu runs across 131 items in 24 categories.
Can I get Grill'd delivered?
Yes — In the complaints range: Grill’d Delivery (free on orders over $50 for Relish members), or DoorDash — Relish benefits do not apply on third-party orders. Menulog ceased Australian operations on 26 November 2025, so it is not a delivery option. Expect delivery prices above the pickup prices on this site.
Does Grill'd have a loyalty program?
In the complaints range: Relish: free snack chips on your 2nd visit, a free standard drink on the 5th, and a free burger on the 8th. (Program details are in the app.)
Do Grill'd prices vary by store?
Yes — franchise stores set their own prices, so the complaints figures here are pickup prices from the chain’s official Australian ordering site, and delivery prices are higher than pickup. Your local store may price the complaints range slightly differently, and delivery prices are higher than pickup.
How do I complain to Grill'd?
Raise it with the store first — in person or through the app — with your order number, receipt and time of visit, then use the feedback form on the chain’s official site if the store cannot resolve it.
What do I need to make a complaint?
Your order number, receipt and the time of your visit, plus the reference number the chain gives you when you lodge the complaint.
What does ≈ mean?
≈ tells you the chain does not list the figure — it is our best figure for that dish.
Prices on this page are pickup prices. Franchise stores set their own prices, and delivery runs higher. Where Grill’d lists no price or kJ for a complaints item, this page shows a figure marked ≈, and the note under the first table explains what ≈ means.
See the full menu, including the complaints range: Grill'd Menu Australia — all 131 items, 24 categories
Related Posts
Menu GuidesGrill'd Menu Prices 2026
The grill'd menu at Grill'd covers 131 items across 24 categories, from the Herbed Mayo Dip at $1.70 to the Feed Me Family Bundle at $74.90.
Read More →
Menu GuidesGrill'd App Australia
The grill'd app australia at Grill'd, answered properly: what is actually available, how to use it, and what it costs.
Read More →
BlogGrill'd Halal In Australia
Grill'd halal guide: how it works, what to check, and the mistakes to avoid.
Read More →
